Our Privacy Commitment
We have created this privacy statement to demonstrate our firm and ongoing commitment to the privacy of personal information provided by those visiting and interacting with any website controlled by ACE Mechanics. We hold the privacy of your personal information in the highest regard. The following discloses our information gathering and dissemination practices for these websites. ACE Mechanics abides by the National Privacy Principles established under the Australian Privacy Amendment (Private Sector) Act, 2001.
We recognise the importance of protecting your privacy, and our policy is designed to assist you in understanding how we collect, use, and safeguard the personal information you provide to us and to assist you in making informed decisions when using our sites. This policy will be continuously assessed against new technologies, business practices, and our customers’ needs.
1. Personal Information You Choose to Provide
Registration Information
When you register for any of our products, services, or newsletters, you will provide us with information about yourself.
Credit Card Information
If you choose to use our services, you may need to provide personal information and authorisation to obtain information from various credit services. For example, you may need to provide the following information:
- Name
- Mailing address
- Email address
- Credit card number
- Name on credit card
- Credit card billing address
- Business and home phone number
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
2. Web Site Use Information
Similar to other commercial websites, our websites utilise standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to collect information about how our website is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information to administer our business activities, provide the products and services you requested, process payments, monitor the use of services, enhance our marketing efforts, and improve our content and service offerings. We also customise our site’s content, layout, and services for other lawful purposes. These uses help us improve our site and better tailor it to meet your needs.
Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law.
Occasionally, we may use the information we collect to notify you about important changes to our website, new services, and special offers we think you will find valuable. You may notify us at any time if you do not wish to receive these offers by emailing us via the link provided in the newsletter.
What Are Cookies?
A cookie is a small text document that includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it. However, your browser only permits a website to access cookies it has already sent to you, not cookies sent by other sites. Browsers are usually set to accept cookies, but you can alter your browser settings to refuse cookies if you prefer. If you refuse cookies, some areas of our site may not function as effectively. A cookie cannot retrieve any other data from your hard drive or transmit computer viruses.
How Do We Use Information We Collect from Cookies?
As you visit and browse our website, the site uses cookies to differentiate you from other users. In some cases, cookies are used to prevent you from having to log in more than necessary for security purposes. Cookies, in conjunction with web server log files, allow us to calculate the aggregate number of people visiting our website and which parts of the site are most popular. This helps us gather feedback to constantly improve our website and better serve our clients. Cookies do not allow us to gather any personal information about you, and we do not intentionally store any personal information that your browser provides to us in your cookies.
IP Addresses
IP addresses are used by your computer every time you connect to the internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the web pages you request) can be sent to you.
Sharing and Selling Information
We do not share, sell, lend, or lease any of the information that uniquely identifies a subscriber (such as email addresses or personal details) with anyone, except to the extent necessary to process transactions or provide services you have requested.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us at the usual address.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in good faith, believing that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the public.
What About Other Websites Linked to Our Website?
We are not responsible for the practices employed by websites linked to or from our website, nor for the information or content contained therein. Links to other websites are provided solely as pointers to information on topics that may be useful to the users of our website.
Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those linked from our website, is subject to that website’s own rules and policies. Please review those rules and policies before proceeding.
Your Consent
By using our website, you consent to our collection and use of your personal information as described in this Privacy Policy. We reserve the right to amend this Privacy Policy at any time with or without notice.
Our Commitment to Data Security:
Your information will be stored and processed on our computers in Australia and the United States. The laws on holding personal data in Australia and the United States may be less stringent than the laws of your country of residence or citizenship. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Choice/Opt-In/Opt-Out
This site allows visitors to unsubscribe from future messages. After unsubscribing, we will discontinue sending the specified messages as soon as technically feasible.
Surveys & Contests
From time to time, our site may request information from users via surveys or contests. Participation in these surveys or contests is voluntary, and users have the choice of whether to disclose this information. Information requested may include contact information (such as name and shipping address) and demographic information (such as postcode and age level). Contact information will be used to notify winners and award prizes, while survey information will be used to monitor or improve the use and satisfaction of this site.
A Special Note About Children
Children are not eligible to use our services unsupervised, and we ask that children (under 18) do not submit personal information to us. Minors may use this service only with permission and guidance from parents or guardians.
Acquisition or Changes in Ownership
In the event that the website (or a substantial portion of its assets) is acquired, your information may be part of those assets transferred.
Policy Modifications
We may change this Privacy Policy from time to time. If changes are made, we will email users who have given permission. Changes will also be posted here, so please check back periodically. Please be assured that if the Privacy Policy changes in the future, we will not use personal information submitted under this Privacy Policy in a manner inconsistent with the original Privacy Policy without your consent.
