A good mechanic is like a good doctor or dentist. Once you find one, stay with them forever because they’re worth their weight in gold. Of course, the trick is finding one in the first place. We’ve put in the hard yards for you. We’ve worked through the important things to look for and how to go about finding a good or great mechanic you’ll want to stay with for the long term.
Why Find a Good Mechanic?
Cars can be an expensive item to own. After the family house, it may be the second biggest asset you own. It makes sense then, that you’d want to find a mechanic who will look after your investment properly for you, with your best interests at heart. After all, you are trusting this person with the safety of you and your family.
Modern car servicing and repairs can be very complex. Many controls are computerised, with multiple systems from engine emissions to valve timing, ABS, and the dashboard display, to name a few. There may be as many as 2000 signals floating around the network in your car at any one time. Many of us may not be car-savvy or able to maintain or fault-find how those systems work. So, you need a mechanic who can speak to you in plain terms, explain exactly what is being serviced or repaired, and ensure your car is running smoothly again.
The Difference Between Maintenance and Repair
Before choosing your mechanic, it is important to understand the difference between maintenance and repair.
- Scheduled and routine maintenance are those items listed in your vehicle’s service manual. They are planned by the manufacturer to maintain your car and keep it in top running condition.
- Repairs are works required to fix and rectify a problem you are having with your vehicle.
Whom you choose may depend on what needs to be done and your preference for convenience.
Routine Maintenance
Your car’s routine maintenance does not need to be performed by the dealer you may have bought the car from. Routine maintenance could include a general car service or logbook service. Any independent automotive mechanic or franchise can perform these services, which are typically less expensive than a dealership.
Repairs
Normal repairs do not need to be performed by the dealer you bought the car from. Repairs can range from simple things like replacing worn-out brakes or a simple headlight repair, to complex issues like a transmission overhaul or diagnosing a computer malfunction.
Warranty Claims
If your car has a manufacturer’s recall for a part or some other reason, it should be taken back to a manufacturer’s dealer centre for the work to be performed free of charge under the manufacturer’s recall claim. There are several types of warranties that can apply to cars, such as statutory warranty, manufacturer warranty, extended warranty, or other provided warranty. A reputable independent mechanic may be able to service warranty issues, diagnose the issue, and advise whether to return to a dealership or a specialist repairer.
Convenience
Before the age of professional mobile mechanics and breakdown services, people usually considered only taking their vehicles to a local or convenient automotive workshop. Nowadays, with time becoming more precious, several reputable mobile mechanic businesses provide service at your door at convenient times. This has become increasingly popular due to the ultimate convenience of having work performed, whether it be maintenance or repairs, when and where you need it.
7 Hot Tips to Finding Your Great Mechanic
Once you know the type of work your car needs and what’s convenient for you, it’s time to choose a good operator.
Independent mechanics can be more convenient than a dealer and save you money on car repairs and maintenance but finding a good one can be a challenge. Here are 7 tips to help you find the perfect mechanic, whether it’s a mobile mechanic or stationary workshop.
1. Do They Offer a Warranty or Guarantee on Their Work?
The answer needs to be YES. A good automotive mechanic will offer a guarantee with their work because they are confident in their workmanship. Ask about their warranties and ensure you understand what is covered.
2. Are They Suitably Qualified and Experienced?
Ensure your mechanic is qualified to work on your specific make and model of vehicle. Many mechanics are certified by a manufacturer for specific types of cars, and a reputable shop will have certified professionals for various types of repairs.
Ask when your mechanic became qualified and about their experience. The more experience a mechanic has, the more cost-effective and efficient they may be.
3. Do They Have Reputable Industry Memberships & Affiliations?
Look for a mechanic who is a member of trade organisations or local/national automobile associations like the VACC, IAME, or VASA.
4. Check their Reviews and Reputation
Customer reviews and recommendations can help find a reputable mechanic. Look for businesses with many genuine positive reviews, which often outweigh a few negative ones.
Review sites can help streamline your search for reputable businesses. However, even a highly rated mechanic may have occasional bad reviews. Use reviews to look for consistent patterns of good service.
5. Do They Have the Correct Equipment and Technology?
Good mechanics should have the latest tools and technology, including computer diagnostics systems that can detect problems with your vehicle’s electronic systems.
6. What Type of Parts Do They Use?
OEM – Original Equipment Manufacturer
OEM parts are produced by the vehicle manufacturer and are typically the same as the original parts in your car.
Aftermarket Components
Aftermarket parts, while not made by the original manufacturer, are often a cost-effective alternative.
Remanufactured Parts
Remanufactured parts are rebuilt to original specifications and can save money on complex repairs like transmissions or engines.
7. Start with Something Small
If possible, start with a minor service to gauge the mechanic’s professionalism. Ask questions, observe their work, and request to see old parts as proof of their service.
In Summary
Ensure the business and its mechanics have the appropriate qualifications, experience, tools, and reputation. Look for a solid warranty and a business with positive reviews. A mobile mechanic can offer added convenience and service, making them a great alternative to traditional workshops.
A mechanic can be a trusted resource and advisor. Because they work in a specialised field, you have to trust they know what they are doing and will treat you fairly. Hopefully, by following the tips suggested here, you will find your dream mechanic, and when you do, make sure you stick to them like glue. A good mechanic can save you a lot of money, save you time, and make life more convenient.
