I had a tricky problem and Singh arrived, listened to what the issue was and went to work. He identified the issues and solutions then repaired them quickly and retested the car. So convenient and he took the time to find out and fix it - use ACE as your first point especially when they come to you and getting booked in quickly was easy.
Ace Mechanics have come thru again with great service provided by Will and were able to squeeze me in before the holiday period arriving on time and performing the log book service in a professional manner
Big job of fixing an oil leak and was executed almost without any issues. The car had higher idle rpms after and they send somebody free of charge to adjust it and did it in 10 minutes. Now the car is running nice and smooth. Very happy with the job and service.
Will was amazing, he came out assessed my car within minutes and then it only took him about an hour to replace my drive belt and alternator. He was really friendly and explained everything to me in great detail, so I was confident he knew what he was doing and didn’t rip me off. At the end he let me take it for a spin before I paid to make sure I was happy and nothing else needed fixing. Great company, would definitely recommend.
For $363 vehicle inspection the mechanic saved me coming to Melbourne to look at a lemon. Very detailed report with photos and a call explaining his report. Highly recommend. Thanks Will 👍
Had 2 pre purchase inspections with Stan and Will. Overall experience from booking to receiving the reports and going through them with the mechanics was great. Would definitely recommend and will likely be using these guys again!
Excellent and efficient! Best experience. Had my car booked and picked up for mobile RWC testing same day I called and dropped back home to me the following day. Couldn’t fault them!
Very fast response great service found the issue within a couple of minutes explained everything to me will be back to fix as soon as parts ordered will definitely recommend to any family and friends
I would be glad to leave a 100 star review. all because the guy who came to help me was outstanding. His name is Mejaali . He did not give me a lecture on my silly mistake , was informative, gave me tips on mistakes to avoid and always made me laugh.Made sure everything was fixed before he could leave. did not say once that he needs to rush and go to another job. This is what i appreciated the most. He made sure the job on hand was the most important and made sure it was done right
The mechanic was on time .. very friendly and knew his stuff. He was helpful and alerted me to a couple of other issues. I let my car go too long when it was overdue for service and paid for it when it broke down. I would use Ace again and would recommend them to others. Thank you
We had a problem on day one I rang Ace and they could come on day two which was terrific for us and the mechanic was fantastic and the service was terrific. We would definitely use them again
I researched an alternative to the dealership and so happy I chose ACE. I was able to get an appointment the next day. Stan had the experience I had hoped for. He serviced the car and was super informative of what he was doing and way. The cost was very reasonable and the service was top notch. This was my first “mobile” service and I highly recommend if you need your car serviced, call ACE!
Easy phone access and very quick with an appointment. Stan came on time gave me an estimate and started working. Nice to have the service done at home. Thanks again and I recommend this service to anyone who wants a good job at a fair price.
Great service fo a pre purchase inspection. Detailed report, with the mechanic - thanks Osman - giving the time to provide a step through and sharing his opinion. Certainly recommended.
I was extremely pleased with the friendly and professional service I was given when I had issues with my car. The problem was fixed quickly and explained in detail what had happened. I will be using their services in the future for all my car needs.
Had a bloke by the name of Luke who came to look at my colarado. He spent some time trying to diagnose the problem. After some time, Luke was able to get me back on the road and my car is running Luke new. Would highly recommend Luke to get you out of your mechanical problems.
We have been long time clients of Ace Mechanics and were once again very pleased by the customer interactions and professionalism of the mechanic who serviced our car this week.The required maintenance we needed was explained, and promptly provided.Another very positive interaction and engagement with Ace Mechanics!
Absolutely Fantastic! Julie from Ace Mechanics - Quoted me $9,600 to fix Glow plug and oil leak. Ace Mechanics did the job for $3000. Wow very impressive. They were understanding of the creativity Mercedes employs when servicing your vehicle, and ONLY replaced what was needed. The Van runs very well now and very, very happy. The best spot to go to get your Mercedes serviced in Melbourne INMHO. Don't pay over 3 times as much at Mercedes dealerships, cause you don't need too!
Had Mohammed come do a minor service on my bt50. Extremely professional and genuine mechanic and also a really great bloke to top it off highly recommend
100% Hats off to Will, from Ace Mechanics, who serviced my 2012 Hilux today, changed water pump and belts and fully checked over whole vehicle. Explained everything with no BS and no adding things that weren’t needed. Highly recommended.
Will did a great job with a prepurchase inspection. He was thorough, meticulous and patiently explained the report to us. Thanks Will, you helped us avoid an expensive mistake!
Thankyou for helping me understand my car issues lol! Will the mechanic you are awesome mate! Knows his craft, professional and got the job done making sure my car was 💯 for the road, highly recommend.
Will was excellent! We hired ACE to do a pre purchase inspection and they found things I had missed. The report was easy to read and detailed.Will then took the time to have a phone call with us and answer all the questions that we had.I would highly recommend.
I engaged ACE Mechanics to conduct a Pre Purchase Check on a vehicle, I found that their service and vehicle inspection to be very thorough and Proffesional. Luckily for the evaluation I have decided not to go ahead with the purchase as it would have been a very expensive outcome for me. After the inspection not only did I receive a very detailed report but I also had a conversation with the technician, Nirmal and he was very patient with answering my many questions and supportive towards both myself and the vendor.Thank you Ace
This morning I had a pre purchase car inspection.Unbelievable service, I learnt a lot about buying second hand cars and got saved from buying a lemon.Very pleased 😃
I had Ace Mechanics perform a Pre-Purchase Vehicle Inspection so I knew what I was buying. I had Will inspect a second hand car for me and couldn't be happier with the service received. The report was very detailed and listed all the issues he had with it (it was a 2010 vehicle so was not in the best condition). Once I went over the report we had a chat on the phone so he could better explain some issues I had with the vehicle itself which was great and I left with full confidence in knowing what I was buying.
Fantastic experience with ACE mechanics. My first ever solo car purchase was made so much less scary with the help from the lovely mechanic. Everyone I dealt with was extremely pleasant, would highly recommend!
Your customer service is greatly appreciated, James the mechanic who attended our home this morning was very helpful, informative & kept us up to date whilst working on the vehicle. James explained everything that was completed on the vehicle and what also needs doing to be at a Roadworthy state, which is peace of mind for us. Look forward to hearing from you again when James sources some further parts, to be replaced. Highly recommend Ace mechanics & James in particular, for your great device and attention to detail.
Friendly and efficient service. Called around 12 noon mobile mechanic arrived around 1.30pm job completed approx 4.00pm. Mechanic explained very clearly what the problem was before commencing the job and how much it was going to cost. I will be recommending to our friends and will certainly use your service again.
I was very impressed with the service provided by Nirmal. Nirmal called me to let me know what time he would be arriving and was friendly and knowledgeable and took the time to explain what was wrong with my car. Super professional and I would definitely recommend Ace services to family and friends looking for reliable mechanics.
I had ace come out to do an independent assessment of my vehicle and diagnostics after another mechanic failed to repair an issue after 5 days and because I had doubts around the work they stated they completed. My mechanic diagnosed correctly all issues and then subsequently repaired the vehicle and completed the works the previous mechanic failed to compete within 3 hrs He provided a full report with photos which I will be using to seek compensation and to take the matter to consumer affairs for remedy. I can't thank you enough for the work you done and the integrity, honesty & due diligence in repairing my car. Trust is so important especially as I am a female and I will not be using another mechanic in the future. I highly recommend to anyone thanks again 🙏🏼I'm so grateful
Ace Mechanics is great! my ute needed a massive job 8 hours Will and Lucky were doing the job in 37 degree heat and while pouring rain. They were both amazing! Cant thank them enough!
The young man that attended my breakdown was an absolute pleasure to deal with, would have no hesitation in recommending him at all. Kind regards Paul Kelly
I am very satisfied with the exceptional service provided by Henry. I would recommend anyone having issues with their vehicle to switch to Ace Mechanics as they are reliable and fast with their service. I am super happy with how my car is running now without any issues:)
Highly recommend Ace Mechanics for a pre purchase vehicle check. I called at 6pm and was able to organise inspection for 2pm the next day. Had an email with a very thorough report by Luke and Henry and follow up call explaining report by 4pm that day. Fantastic service thank you
Will and his off sider arrived on time and were clear and concise from the start. He took me through what needed to be done and spoke in language I could understand. Will used top quality parts and products on my Jeep and gave me peace of mind. I highly recommend Will and Ace mechanics and I am official forever customer. Thank you Ace Mechanics for a memorable and positive experience.
I needed a roadworthy on my car, ACE MECHANICS exceeded my ecpectations at every turn! Stephanie arranged the pickup of my car ON THE DAY I called (the nearest competitor needed a week) and kept me updated throughout the process - Luke picked up at 12 and dropped back to me by 8:30 the next morning! Lovely polite team, I recommend Ace and will definitely use them again.
Second time using ACE Mechanics for a pre-purchase inspection. Professional and friendly communication with staff and mechanics. Would recommend and will use in the future.
Liam was polite, professional and offered advice that was helpful. He also polished my very worn headlights to make them look like new! I’ve posted what they looked like before and after. He changed both my front lower control arms and front sway bar links. Will continue to use him ongoing for my car service.
easy to book a mechanic over the phone for a time that suits me, the lady on the phone was very helpful and understanding. Nick, the mechanic who came out to replace the alternator was here in the time frame quoted , he got to work on my car in some not so pleasant weather, and had it done in 1.5 hours . would use their service again and recommend them to others who need a mechanic to come to their car to fix it.
I enquired this morning via website as I required a new alternator and my car was completely dead. I got a phone call from the company within 5 minutes and was booked in for a couple of hours later. Ali was the mechanic and he rang me to let me know when he would arrive etc. He completed the job professionally and efficiently and kept me in the loop. Great, friendly service - would 100% recommend 😀
good communication on arrival time. listened to my needs. advised me of extra needs they found. all works well carried out. this is my second job, and will book again.
Awesome experience! Called in the evening on a Public Holiday and they answered and had a mechanic out the next day. Stan the mechanic was great and very helpful and answered any questions I had. Would highly recommend!
My central locking had failed in 3 of my 4 doors. Mechanic came to my house had parts ordered within an hour. Then scheduled a day that suited me for install. Had the job finished in under an hour and very friendly service. Highly recommend if you work a lot like myself. As they come to you while you work.
Great communication and punctual, very knowledgeable about what needed to be done, identified other issues and was able to address with a plan that was timely. I would highly recommend and definitely not use anyone else in future!
Great customer service would highly recommend as emailed autoguru first off with no response/reply whereas Ace were quick to assist me in getting my vehicle back on road,Great bunch of guys.keep up great work guys.
Had Greg out to check over a car I was looking at buying. He was very professional and straight up with his assessment. Was exactly what I needed in support to get all the facts before deciding to purchase a car 👌